The Access Card is a scheme from Nimbus and is designed to streamline the process of communicating your access needs, the Access Card translates your disability or impairment into easy-to-understand symbols. You can read more about how the symbols are allocated here.

Nimbus offers two possible options:

• A free Brockwell Live Digital Access Pass that can be used to apply for accessible facilities at Brockwell Live.

• A £15 physical Access Card that can be used at multiple festivals and venues across the UK, including Glastonbury Festival and The O2, eliminating the need for repeated explanations.

Our use of the Nimbus Access Card and Digital Access Pass Scheme aims to build a more inclusive environment. This not only supports your individual needs but also contributes to a broader movement towards better accessibility for all.

We use the Nimbus Access Card Scheme in order for people to translate their disabilities and impairments into easy to understand symbols. From there, we have worked with Nimbus to allocate these symbols to our facilities on-site.

Some accessible facilities at Brockwell Live must be applied for in advance through our application process. You must have either a Brockwell Live Digital Access Pass or Access Card, as well as a ticket booking in order to apply. 

For details on how to apply, please see our step by step process here:

1. Firstly, you will need to apply for a Brockwell Live Digital Access Pass. This is only valid at the Brockwell Live shows and lasts for 3 years. You will also see the option to upgrade to an Access Card for £15 that can be used at venues across the country. If you already have an Access Card, you can skip this step!

2. You must then complete our Access Request Form, for which your Digital Access Pass or Access Card ID number will be required. Please note, this is now closed for 2026.

Once you have filled out the Access Request Form, our team will assess the symbols on your access card and get back to you as soon as possible. 

The deadline for making bookable access facility requests is two weeks before the festival. The access request forms have now closed.

The access request forms should be completed by those wishing to use any of our bookable facilities (PA ticket, AVP and Accessible Parking).

The deadline for making bookable access facility requests is two weeks before the festival. The access request forms have now closed.

For Mighty Hoopla requests, please contact dani@mightyhoopla.com

There are no separate tickets for festival goers with access requirements. Anyone wanting to attend the festival must book tickets. We provide complimentary Personal Assistant (PA) tickets, if eligible.

Please do not purchase your PA ticket, as we are unable to process a refund for this.

A Nimbus Access Card or Brockwell Live Digital Access Pass with a +1 symbol is required to get a complimentary PA ticket.

How can I get a PA ticket?

1) Purchase your own ticket first.

2) Apply for a Brockwell Live Digital Access Pass. If you already have an Access Card, you can skip this step!

3) Request a Personal Assistant ticket via our Access Request Form

The deadline for making PA ticket requests is two weeks before the festival.

Please do not purchase your PA ticket, as we are unable to process a refund for this.

What is a PA ticket?

Attendees who require essential assistance are entitled to a complimentary companion / Personal Assistant (PA) ticket, subject to eligibility.

Brockwell Live does not sell specific “access tickets” for customers with access needs. All access customers are required to purchase their own General Admission or VIP festival ticket in the first instance.

When will I receive my PA ticket?

You will be sent your PA ticket within 48 hours of the event.

I can’t find my ticket

If you cannot find your ticket, or your PA ticket, please head to the box office on the day, where the team will be happy to assist you.

Am I eligible?

Proof of eligibility is required to provide you with your PA ticket. We require the Nimbus Access Card or the Brockwell Live Digital Access Pass with a +1 symbol on it.

The deadline has passed, what do I do now?

The deadline for making access requests is two weeks before the festival.

If the deadline has passed but you still require a PA ticket, you will need to go to the box office on site with your physical Nimbus Access Card or Digital Access Pass, where the Kaboodle Team may be able to issue your PA ticket on the day. This is subject to capacity. If the event is sold out, we will not be able to issue a PA ticket.

Please do not purchase your PA ticket, as we are unable to process a refund for this. 

Our Accessible Viewing Platforms are raised platforms available at the Main Stage, Stage 2, Stage 3 and Stage 4. Please note that the Main Stage and Stage 2 viewing platform is uncovered, so please prepare for all weather conditions. 

The viewing platforms are designed for wheelchair users and others for whom the standing area is not suitable, plus a companion or PA ticket-holder if required. There is seating on the Accessible Viewing Platform. A wristband will be required to gain access to the viewing platforms, which can be collected at the access hub. Please note this is a bookable facility. If there is space on the day we will be able to facilitate, but this is not guaranteed.

Accessible toilets and charging points will be available at each viewing platform.  

Please note that these platforms have limited capacity and are available on a first-come, first-served basis.

If approved, you can collect your Accessible Viewing Platform wristband from the Access Hub. You will not be able to access the Accessible Viewing Platform without the correct accreditation.

A request can be made for Accessible Parking by using the access request form.

The deadline for making access requests is two weeks before the festival. Please note this has now closed.

Our Accessible Parking is a designated car park for Blue Badge holders. Spaces within the car park are limited, and they are allocated on a first-come, first-served basis. Please note, these spaces must be pre-booked. 

If you have missed out on a space and must drive to the event, Lambeth will allow Blue Badge holders to park in bays marked ‘Disabled’ or ‘Pay and Display’ for an unlimited time. 

More information on Blue Badge parking in Lambeth 

A request can be made for Accessible Parking by using the access request form.

The deadline for making access requests is two weeks before the festival. Please note this has now closed.

If you need to bring medically necessary items into the festival or require specific accommodations to support your health, you can submit a request for an Accessibility Waiver.

Please note that we are unable to approve requests for chairs or stools to be brought on-site.

Submitting a request does not guarantee approval. You may be asked to provide evidence of medical need, such as an original prescription, pharmacy label, or a letter from a medical professional. Photographs will not be accepted. Items may still be subject to search and verification, and without appropriate evidence, entry of the item(s) cannot be guaranteed.

We ask that requests be submitted in advance, so our access team is aware of what you need to bring on-site and can flag any potential issues ahead of your arrival, helping to make entry smoother on the day.

You can submit your request via this form.

Central on-site information point for access-related support, accreditation collection, and general assistance on the day. There are also accessible toilets here.

Accessible toilets are located throughout the site at every toilet block and Accessible Viewing Platform. They will be clearly signposted.

Please note, radar keys are not needed or used for these.

Accessible toilets are located at each Viewing Platform, the Welfare Tent and at each toilet block except the Main Stage, where the main accessible toilet is located at the accessible viewing platform. 

British Sign Language interpreters available on main stage performances for Cross The Tracks, City Splash and Mighty Hoopla.

You’re welcome to enter through any lane at both the North and South Gates (or via the VIP entrance if you hold a VIP ticket).

If you need additional support, dedicated access lanes are available at each gate. These are step-free entry points, and members of our trained Access Team will be present to assist you.

Please note that access lanes are not a fast-track entry and may become busy at peak times. Arriving earlier in the day may help to ensure a smoother entry experience.

Registered assistance dogs are welcome on site, and a dedicated spending area will be available.

We ask that, if your assistance dog has a harness or jacket identifying their role, they please wear it while at the festival. Please note no other animals are allowed on site.

If an assistance dog displays behaviour that presents a risk to the safety or comfort of others, our team reserves the right to ask the handler to leave the site with their dog.

Dedicated charging points for powered wheelchairs, mobility scooters and equipment are available on each Accessible Viewing Platform (AVP) and at the Access Hub.

If you need to store medication, including refrigerated medication, please visit the Welfare Tent, where a member of the team will be happy to assist you.

Hearing loop systems installed at the Access Hub, Access Lanes and AVPs TBC locations to support D/deaf and hard of hearing guests.

Fully equipped Changing Places toilet available on site, featuring an adult-sized changing bench, hoist, and adjustable wash basin. This will be available at the festival Access Hub.

All bars and traders serving food and drink will have large print menus. Please just ask if you need one to order, they are ready to assist. 

There are seven main bars at the event and lowered counters will be available at each.

Please note that some of our food vendors and sponsored bars may not be able to provide this. In these instances they will come out to serve you, we do encourage you to ask for help.

You can view and download our access map for 2026 here.

The access request forms should be completed by those wishing to use any of our bookable facilities (PA ticket, AVP and Accessible Parking).

The deadline for making bookable access facility requests is two weeks before the festival. The access request forms have now closed.

For Mighty Hoopla requests, please contact dani@mightyhoopla.com

Please see the section on Access Requests Forms to apply for any of our bookable facilities.

Please contact us in advance via if you have any needs, questions around accessing performances, or any other enquiries which are not answered below.

Field Day Access - access@fielddayfestivals.com

Cross The Tracks - access@xthetracks.com

City Splash - access@city-splash.com

Mighty Hoopla - dani@mightyhoopla.com

Our access and events teams aim to reply to emails within 5 working days. During busy periods, around line-up announcements and close to the events response times may vary.

We thank you in advance for your patience during these busy periods, our team will respond as swiftly as possible.

The event takes place in Brockwell Park. The area is predominantly grass, with limited hard standing pathways. All activities and stages are situated on the grass fields of the park.

Ground conditions can be significantly affected by the weather, so we recommend taking this into consideration when planning your day. 

In wet weather, the ground may become muddy, which can make moving around the site more difficult. Most of the festival site is uncovered, so please prepare for all weather conditions.

Although there are some tarmac pathways on the festival site, these do not run into the stages or accessible viewing platforms. Ground surfaces at the stages are grass, with some temporary plastic matting. All pathways leading to the centre of the park from the entrances run up a slight gradient.

All the Brockwell Live events are standing only. There is some unreserved seating across the site, however this is limited and is within picnic areas only. Personal chairs and stools are not permitted. 

If seating is essential to your enjoyment of the event due to medical circumstances, you may apply for access to our viewing platforms via the access booking form. Please note that seating is limited on the accessible viewing platforms and will be granted on a first come first served basis. 

In order to ensure all those with permanent disabilities can access our bookable facilities we are unable to accommodate any temporary conditions. This is considered to be anything that will affect the individual for less than 12 months.

However, Brockwell Live remains committed to ensuring comfort and safety for all attendees. Individuals who are pregnant or temporarily injured are encouraged to visit the Access Hub on the day, so reasonable adjustments can be made where possible (e.g. seating, proximity to facilities, or rest areas).

Due to the nature of the event, flashing lights and strobe effects will be used across all stages. Lasers may also be used during some performances.

More detailed information, including stage-specific guidance, will be shared closer to the festival to support people in planning their visit.

The festival site is located in Brockwell Park. The address is 

Brockwell Park, Norwood Road, London, SE24 9JU

Brockwell Park is well served by numerous bus routes and two major public transport hubs, both with step free access. 

Herne Hill overground station - 0.3 miles 

Herne Hill is the closest station to the event site, situated to the north-east of Brockwell Park. The station is approximately 500 metres away from both the Brixton and Herne Hill entrances of the festival site and involves crossing two roads to access the park. Staff help is available at this station with ramps for train access and step free access coverage.

More information on the National Rail website

Brixton Underground Station and Brixton Rail Station - 1 mile

Brockwell Park is approximately 1 mile away from Brixton Underground Station. Visitors can travel by train from the nearby Brixton Rail Station to Herne Hill, which is a 2 minute train journey. The distance between Brixton Underground Station and Brixton Rail Station is approximately 130 metres by roadside pavement and involves crossing a road once.

There are also several bus routes from the underground station to outside of the park.

There is step-free access at Brixton Underground station.

More information on the TFL website

We understand that a hidden disability is not immediately apparent. We recognise the sunflower lanyard and card scheme.

If you would like support or advice, our Access Team will be the main point of contact and are based at the Access Hub. Alternatively, please contact us in advance with your questions.

British Sign Language interpreters available on main stage performances for Cross The Tracks, City Splash and Mighty Hoopla. If you would like to be escorted into the main arena to access a clear sightline of the BSL interpreters, please visit the Access Hub. A member of the Access Team will be able to support you and escort you to a suitable viewing position closer to the stage.